My eSIM did not download?

If your eSIM did not download, you should be able to tap Retry pop-up to get the eSIM to download.  If after a few tries, you do need to reboot your iPhone (Power switch OFF and ON). 

If you're still not able to get the eSIM to download, please contact the service support in GigSky at < > or call to au Customer Support.


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